We collect your contact details so that we can acknowledge donations and so that we can send you communications by post from time to time containing news of the charity and offering different opportunities to help, including for example by coming to events, volunteering or supporting WHC financially. We may review your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. Maintaining a relationship with supporters in this way is a legitimate interest of WHC.

Let us know how you’d like to receive communications from us

If you have already indicated a preference to us, we will have noted it. You can change your preference by getting in touch again.

If you would prefer to receive our communications by email, please indicate your consent by emailing [email protected] mentioning “prefer email communications”, or by signing up at www.wyhoc.org.uk using the button at the foot of each page.

If you would prefer not to receive our communications at all, you can contact us at [email protected] or on 01494 447699 mentioning “unsubscribe communications”.

Note, these preferences relate to receiving general communications. Donations will be acknowledged by post unless otherwise requested at the time of the donation.

Details and your rights

WHC may store your data and send out emails using a company which is located in another country but which offers safeguards as required by UK law.

Mailchimp is our email provider, and they are interested in improving their services by better understanding the people they are emailing. So they sometimes work legally with third-party sources, such as public databases or social media platforms, to acquire information about you such as demographic, location or device data, and to learn about your use of social media websites, page view information and search results and links.

WHC will not share your details with any other organisation unless legally obliged to do so.

If you hear from us by post, we will retain your data until about two years after our last contact with you. If you prefer email, we will ask you to renew your consent within about two years from the date you provide your consent.

You may contact WHC at [email protected] or on 01494 447699 or at 8 Castle St, High Wycombe HP13 6RF to request to access your data or to have it corrected. In addition, you may restrict or object to our use of your data; have it erased; or withdraw your consent to email. If you request your data be erased, we will stop contacting you and keep a note of your details (unless you tell us otherwise) on our register of individuals who would prefer not to be contacted, so that we do not contact you in the future if your data are collected again.

To complain about our handling of your data, contact the Information Commissioner's Office (0303 123 1113  [email protected])

Privacy Notice PN12.2