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FAQ

Helping people who are homeless

  • I have seen someone sleeping rough – how can I help them?
  • Someone on the street asked me for money for the shelter. Do you charge for your shelter?

Donating to Wycombe Homeless Connection

  • Donating goods like clothes, food and more
  • Donating money

Volunteering

  • Can I volunteer for Wycombe Homeless Connection?

The impact of the Coronavirus pandemic

  • How are you running your services in light of the pandemic?

 


Helping people who are homeless

I have seen someone sleeping rough – how can I help them?

If you see someone you think is under 18, or is an adult in immediate danger or needing urgent medical care you should call 999.

If you are concerned about an adult you have seen sleeping rough you can contact Streetlink. Reports will be passed on and the person will be connected to support.

Visit the Streetlink website for telephone number and an app. Or you can contact us.

Someone on the street asked me for money for the shelter. Do you charge for your shelter? And should I give them money?

All emergency winter accommodation for people who are homeless is free; we do not charge at all, no nightly fees or deposits. 

Everyone who is homeless in Bucks at the moment is able to access the emergency accommodation and will be supported with food, clothing and support to leave homelessness behind for good. 

If someone asks you for money for a shelter place, please put them in contact with us as soon as possible.

Due to the ongoing health pandemic it is absolutely vital we get anyone who is homeless into safe, secure accommodation where they can self-isolate if needed. 

You should contact Streetlink. Reports will be passed on and the person will be connected to support.

Visit the Streetlink website for telephone number and an app. Or you can contact us.


Donating to Wycombe Homeless Connection

Can I donate clothing/food/other items to you? What do you need?

At the moment, because it is winter and due to the ongoing pandemic there is free, emergency accommodation available to anyone who is found to be homeless. This means fewer people than usual are in need of extra clothing, bedding, and other items. We also have a good stock of food, clothing, footwear and toiletries due to generous donations.

Also, due to the coronavirus pandemic and the size of our office and stores we are not accepting donations unless pre-arranged.

And we are only asking for certain items, in certain sizes when we need them so we can give people who need items what fits and what is needed.

We frequently update our Giving Goods page with our current needs.


Donating money

Please see our donation page for all the ways you can give money to Wycombe Homeless Connection: How to donate.


Volunteering

Can I volunteer for Wycombe Homeless Connection?

Due to the coronavirus pandemic we have asked most of our dedicated and passionate volunteers to stand down until we are able to safely invite them back to their roles.

We look forward to being able to open our volunteer application process again soon.

Follow us on social media, Facebook, Twitter, Instagram or sign up on our website for our newsletter (link at bottom of page) to stay in touch to hear about opportunities.


The impact of the Coronavirus pandemic

How are you running your services in light of the pandemic?

We are continuing to run our services for people who are homeless or at risk of homelessness with as little disruption as possible but delivered in a way which helps to keep people safe. 

We have a risk-based approach to our work at all times and we are working with regard to latest official advice on the health situation.

In some ways these are extraordinary circumstances but on the other hand homelessness is always an extremely risky situation for people to find themselves in and looking after the health and the safety of our clients is always central to the on-going year round work we carry out. 

Look here for the latest on our services.

 

Published: 10th December, 2019

Updated: 8th January, 2021

Author: Heather Stanley

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Wycombe Homeless Connection 
Oakley Hall
8 Castle Street 
High Wycombe 
HP13 6RF
t: 01494 447699
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Wycombe Homeless Connection is a registered charity incorporating Wycombe Winter Night Shelter. 

Registered Charity no. 1156211