FAQ Coronavirus response I have seen someone sleeping rough – how can I help them? If you see someone you think is under 18, or is an adult in immediate danger or needing urgent medical care you should call 999. If you are concerned about an adult you have seen sleeping rough you can contact Streetlink 24/7. They send your report to us or another suitable outreach service in the area and the person will be connected to support. Visit their website for telephone number and an app. Or you can contact us. Donating goods EMERGENCY GOODS DONATION PROCESS IN RESPONSE TO CORONAVIRUS In response advice and guidance for minimising the impact of, and risk posed by coronavirus to our guests, volunteers and staff we are currently not asking for any goods. Volunteering Due to the coronavirus pandemic we have asked our dedicated and passionate volunteers to stand down until we are able to safely invite them back to their roles. We look forward to being able to open our volunteer application process again soon. Follow us on social media, Facebook, Twitter, Instagram or sign up on our website for our newsletter (link at bottom of page) to stay in touch to hear about opportunities. What is happening to your other services in light of coronavirus? We are continuing to run our services for people who are homeless or at risk of homelessness with as little disruption as possible but delivered in a way which helps to keep people safe. We have a risk-based approach to our work at all times and we are working with regard to latest official advice on the health situation. In some ways these are extraordinary circumstances but on the other hand homelessness is always an extremely risky situation for people to find themselves in and looking after the health and the safety of our clients is always central to the on-going year round work we carry out. Look here for the latest on our services.