Our services COVID-19 UPDATE: Due to the coronavirus pandemic we are operating our services online with face-to-face support only when necessary and when it can be done safely. We help those living on the street or in temporary accommodation through a range of support services: Our Support Centre offers wide ranging practical support and advice including Help accessing social support and benefits Support with emergency food packs, clothing, hygiene items and more Access to counselling and other emotional support Register to vote, gain ID, important document replacement, CV writing, access to the internet, phone charging and more. Connecting people to all our support services and directing them to other organisations that may be useful. Our Outreach Project connects those living on the street to help and homes Our Winter Night Shelter gives people a safe, warm place to stay during the coldest months of the year. We run twice weekly drop-in sessions for meals, access to showers and laundry facilities Homeless Health We have an NHS care navigator on our team who specialises in working with people in housing crisis who need help accessing healthcare. We work with hospitals and other healthcare facilities when our clients are patients, helping both our client and the healthcare provider prepare for discharge and when needed ensuring people have somewhere safe to recover. We help people register with a GP through our special scheme with a local practice who has staff members trained to deal with the needs of our clients. We help people gain evidence of their health conditions in order to claim benefits or eligibility for other statutory assistance. We help people access dental care, rehabilitation support, counselling and more. Resettlement: moving on We help those who don’t have a home to find emergency and temporary accommodation. And we help people who are homeless or in temporary accommodation to find and settle and stay in more permanent accommodation whether in supported living or private homes. Advocacy services: Homelessness prevention and more Through our Homelessness Prevention hotline and our Housing Legal drop-in advice clinics which serve Wycombe, Chesham and further afield we offer for advice on housing matters that may lead to homelessness. This includes: Free legal advice from a housing solicitor, Free advice on housing-related benefits and how to reduce rent arrears from an experienced practitioner Free case management support services (management, advice and support). Informing people of their housing rights and assisting them to secure these rights. Repatriation we work with embassies to help people who want to go home, get home. We also can accompany people to court and helping them to prepare their defence for hearings related to their housing crisis and assist people to make appeals against statutory decisions relating to their housing crisis.