James Boultbee, Chief Executive Officer

James has been working with homeless people since 2005 having founded a charity, worked as a volunteer, a placement student and a support worker in various different settings and in more recent years has been leading our work at Wycombe Homeless Connection. 

He has a Certificate in Supporting Homeless People and graduated from the Clore Social Leadership’s Emerging Leader Programme. When not at work he likes to play the drums and go walking in the countryside.  

Helen Sheppard, Office Manager

Helen has a wide range of skills in project management, finance and events, as effective management is at the heart of every successful organisation playing an essential role to ensure that the business runs smoothly.

She is a trustee for Lighthouse Bourne End and loves music and dancing.

Helen Biggerstaff, Services Manager

Helen manages our client services and the support and advocacy worker teams and she is often found working closely with the guests, both in the Support Centre and the Night Shelter.

She has 14 years’ experience working in the charity sector and has a real passion for those living on the margins of society.

When not working she will be found riding her bike in the Chiltern hills and the occasion mountain pass in Europe or swimming at Wycombe and Chesham Lidos. She is a lover of the great outdoors and the most beautiful bike race in the world – Le Tour de France.

Rosemary Chilton, Advocacy Lead

Rosemary’s focus is ensuring client’s voices are heard and their rights respected with a particular focus on preventing homelessness. She oversees our housing legal clinics. She is a member of the Law Society having begun her career as a commercial lawyer. She has extensive experience of supporting clients, negotiation and drafting.

Having had a career break to raise four children, she relishes the challenges associated with helping our clients sustain their tenancies, obtain independent legal advice where necessary and supporting them through any legal proceedings. She is a keen reader and loves walking her dog, Maisy.

Leticia González Muñoz, Advocacy Worker

Letitia has strong passion for helping other people that lead her to study Social Work.

While studying for her degree she volunteered with a charity as a youth worker in an extremely poor neighbourhood in Seville, Spain. She went on to be a support worker in centres both in Spain and in the UK for people with severe mental health issues and learning difficulties.

She have a strong sense of fairness and her passion is working towards creating a better world. She likes dancing and singing (especially flamenco) and spending time with her family and friends.


Tabatha Eckford, Advocacy Worker

Tabatha studied criminology at university and has worked in security before joining us as an advocacy worker in September 2020.

She has an eagerness to help those most vulnerable in society and is looking forward to providing advice and support to those who need it.

When she is not at work she likes to spend time with family and friends including her moody cat, Milo. 


Kevin Boughen, Senior Support Worker

Kevin joined us as a volunteer in 2013 and after fifteen months he started working part time before eventually taking on a full time Support Worker role in 2016.

Kevin’s main focus has been working with people who are sleeping rough and living day-to-day on the streets of our town. He works mainly in our Support Centre but can also be found out and about as part of our Outreach team. He is a member of the Rough Sleepers Core Group and is qualified to CIH Level 3 Supporting Homeless People.

Kevin enjoys travelling, gardening and sport and has supported Chelsea for 50 years this year.

Bee Lötter, Support Worker (NHS Care Navigator)

After 36 years working as a registered nurse, Bee retired but still wanted to use her skills to help others and joined our team as our NHS Care Navigator.

She is passionate about working with people who are facing homelessness and is able to use her knowledge of the NHS and all matters relating to health to lead our Homeless Health project. She has a special interest in engaging with women who find themselves either vulnerably housed or homeless.

When she is not at work, she loves walking in the countryside and taking holidays at the sea. She reads voraciously and loves music and enjoys singing.

Heather Stanley, Fundraising and Marketing Manager

Heather is committed to good, effective stewardship of money and ensuring our supporters know they are valued. She is a member of the Chartered Institute of Fundraising and has a wealth of experience in online and offline fundraising and marketing in both local and international development charities.

Heather helped set up and run the One Can Trust foodbank in Wycombe, leads a Brownie Pack, loves to walk, read and is a professional photographer.